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  Top » CDS » Terms and Conditions
Terms and Conditions

TERMS:

a. All prices Exclude State Excise Taxes.  
b. California Excise Tax: Add $8.70/carton of 200 cigarettes and small cigars, $4.35/cube of 100 cigarettes and small cigars, $2.18/cube of 50 small cigars, and 1.3173% on all other tobacco products.  
c. All other States except California: The customer is responsible for adding all applicable State and Local taxes on the prices.  Zander-Greg, Inc. will only ship stamped products.  
d. All prices subject to change without prior notification.  
e. Zander-Greg, Inc. gladly accepts the following forms of payment: (I) Automated Clearing House (ACH) or Electronic Funds Transfer (EFT), (II) Cash, (III), Cashier’s check, (IV) Credit Card (American Express, Discover, MasterCard, Visa) (V) Money order, (VI) Net terms (maximum of 15 days based on credit approval)
f. Net terms are subject to credit approval.  Customers should completely fill out the credit application and submit to Zander-Greg, Inc. for credit consideration.  
g. Net terms accounts: A 1.5% monthly interest (corresponding to an annual of 18% interest rate) will be assessed on all past due invoices over forty five (45) days until paid in full.  
h. Zander-Greg, Inc. shall be excused and shall not be held liable for any delay caused in whole or in part by any occurrence beyond the reasonable control of Zander-Greg, Inc.  Such occurrences include, without limitations, war, civil disobedience, delay in shipping, failure of suppliers to deliver goods, governmental actions, labor disputes, accidents, fire, explosion, flood, severe weather conditions or other acts of God, or lost shipments.  
i. Customers shall be responsible for all and any costs, damages and expenses including, but not limited to, actual attorney’s fees and costs whether litigation has been initiated or not, incurred by Zander-Greg, Inc. and its representatives as a result of the customer’s failure to comply with the terms and conditions of this agreement.  Jurisdiction and venue of any legal action are hereby fixed in Los Angeles County, State of California.  
j. All invoices will be promptly paid when due in accordance with the terms of the invoice.  Failure to pay within the terms may result, at Zander-Greg, Inc. discretion, in requiring payment in advance or by ACH/EFT.  
k. No orders can be shipped on an account with a past due balance over thirty (30) days.  
l. Any past due account over forty-five (45) days will be closed and turned over to collections.  
m. A $50 additional charge will apply on the first non sufficient check or ACH/EFT.  An additional $75 charge will apply on each of the non sufficient check or ACH/EFT thereafter.  
n. All orders for new accounts will be shipped COD cashier’s check or ACH/EFT 4 days in advance.  
o. Zander-Greg, Inc. should not be liable in any way of any product that is not listed on its original invoice. 
 
 
ORDERS:
p. Orders can be placed by either calling us at (626) 791-2794 or (888) 662-5111 Monday-Friday 8:30AM-5:00PM PST, faxing at (626) 791-2763, or online at www.ZanderGreg.com.  
q. After hours orders can be faxed or placed online at www.ZanderGreg.com and will be processed on a FIFO basis the following day.  
r. Orders placed by 12:00 PM will ship on that day.  Any order after the cut-off time will ship the next day.  
s. Orders for same day delivery within the Los Angeles and Orange Counties areas will be assessed an additional $50 delivery fee.  
t. Special orders for non-stocked products are gladly accepted and will be fulfilled based on manufacturer’s delivery schedule.   Customers will be informed at the time of the order the estimated time of delivery.  
 
 
RETURNS:
u. Any product may not be returned without prior authorization from Zander-Greg, Inc.  
v. Customers are responsible for all applicable freight charges on any non-approved returned products or refused shipments.  
w. A credit will be issued for all returned products and can be applied to exchange or to any future purchases.  Please notify Zander-Greg, Inc. on how to apply the credit prior to returning products.  
x. Defective or damaged (in shipping) product should be reported within two (2) days of receipt in order to qualify for return.  
y. Product returned after fifteen (15) days will be subject to a 20% restocking fee.  
z. No returns on Premium Cigar products.  
aa. Only full cartons/complete units will be accepted for returns.  
bb. There will be NO refunds after three (3) months.  
cc. Freight on authorized returns will be paid by Zander-Greg, Inc.  
 
 
WARRANTY:
dd. All products sold by Zander-Greg, Inc. shall carry NO warranty whatsoever other than the manufacturer’s applicable warranty.  There are NO warranties, expressed or implied, including any regarding merchantability or fitness for a particular purpose given herein by Zander-Greg, Inc.  
ee. Risk of Loss or Damage: All risk of loss or damage on all products shipped to customers shall be borne by customers upon signed receipt by either the customers or the freight carriers.  Signed receipt shall constitute signature by any officer, employee, or agent of the customers or carriers.  Customers agree to notify Zander-Greg, Inc. in writing to any restrictions or limitations on who may sign for products received.